Issue description
There is currently a known issue with Door 64 in Forcefield on a NAC controller, where Forcefield may report incorrect events for Door 64. Operation will generally work correctly, and in CTPlus, it can be seen that the correct events are coming from the panel. The issue is just with what Forcefield is reporting for a NAC door programmed as Door 64.
Symptoms
- On Entry Granted - Forcefield will incorrectly display "ENTRY - REGION to USER ..." when it should be showing an "ENTRY GRANTED" message.
- This may also sometimes include a message saying "NO ENTRY - PIN BEFORE CARD at ..." even though entry is granted, and there was no PIN entered or required.
- If a PIN is entered, instead of an invalid PIN message, Forcefield may also display instead "ENTRY - EGRESS ...", even though entry is correctly not granted in this case.
- There may also be other events reported incorrectly for this door.
Suggested workaround
At this stage, it is only recommended to use Door 64 on a NAC with Forcefield if reporting is not needed for the door, and the potentially incorrect event reporting will not cause an issue for the site.
Otherwise Door 64 on a NAC with Forcefield should not be used at this stage.