Tecom Mobile App configuration
Requirements are as follows:
Challenger 10, SE or LE with firmware V10-06-8215 or above
Android 4.4.1 or iOS 7
Note: User management is not supported on Challenger panels with Memory Expansion Module (TS1084) fitted.
Modem with fixed WAN address (or internal network)
To communicate from the outside world you will need to setup port forwarding or N.A.T. on your modem/router
This will involve creating a rule that puts data received by your modem via its WAN (External I.P. address) through the specific communications port (3001 on Challenger by default) to a specific I.P. address (That of the Challenger) on the internal network,
Port 3001 > 192.168.000.17
Inbound traffic (From App) to WAN IP xxx.xxx.xxx.xxx
xxx.xxx.xxx.xxx =Modems external address
3001 =Challengers Send/Receive port
192.168.000.17 =Challenger I.P.
Setting up your Challenger:
You need to set this up as you would for any TCP/UDP management software connection,
If you already have management software connected you do not need to change anything, this will use the same I.P. address, send/receive port and password as your software.
Setting up the App:
You would program the app to see the external IP address of you modem (Also known as the WAN address) You would need to access you modem/router to identify what this is locally.
The App sends data to the external "WAN" address and the specified port, the rule in the router/modem pushes it through to the correct I.P. address of the Challenger.
There is also a new comms path 8 in the V10-06-8215 or above firmware, ensure this path is enabled.
Here is a sample of what the Challengers mobile app communications path should look like:
"IP Address" is your Challengers Address.
"Gateway IP" is your modems internal I.P. address.
No "Send to IP Address" is required.